Do you have an AI use policy?

A ai question from almost every security questionnaire. Here is a model answer, the evidence a reviewer may ask for, and what to say if you don't do this yet.

A model answer

Yes. Staff and product use of AI follows a written policy that lists approved tools and says what data may be used with them. Customer data may only be used with [approved tools under business terms].

Replace the parts in square brackets with what's true for you, and only answer yes to what you do.

Evidence a reviewer may ask for

  • The AI use policy
  • The list of approved AI tools

If you don't do this yet

A one-page policy listing approved tools and banning customer data elsewhere is a reasonable start, and easy to share.

Answer it once, on your trust center, for every reviewer.