Do you perform background checks on employees?

A people and suppliers question from almost every security questionnaire. Here is a model answer, the evidence a reviewer may ask for, and what to say if you don't do this yet.

A model answer

Yes. Staff and contractors with access to customer data are background-checked through [provider] before access is granted, where the law allows. Checks cover [identity, right to work and references].

Replace the parts in square brackets with what's true for you, and only answer yes to what you do.

Evidence a reviewer may ask for

  • Your screening policy
  • Confirmation of which roles are checked

If you don't do this yet

Say what you do check, such as identity and references, and what you don't. Background checks vary by country, so a precise answer is more useful than a general yes.

Answer it once, on your trust center, for every reviewer.