Customer support subprocessors
Help desks, live chat and support outsourcing. They see whatever a customer writes in a ticket, which is often more than the product itself stores.
These 100 vendors appear on real companies' published subprocessor lists, with the purpose they were listed for.
Listing one on your own subprocessor list
Give the vendor's legal name, a short purpose such as"Customer support ticketing and live chat", and where it processes your customers' data. Check the vendor's own DPA or subprocessor page for the region you use.
| Vendor | Listed for | Website |
|---|---|---|
 Acquire BPO, Inc. | Support Service Provider | acquirebpo.com |
 Ada Support, Inc. | User Support & Research | ada.cx |
 Aircall | Customer support | aircall.io |
 Amplify5 | Level 1 Support | amplify5.co.uk |
 Beyond Trust | Remote access and support | beyondtrust.com |
 Birdie | Customer support issue triaging service | birdie.so |
 Boldr LLC | Support Services | boldrimpact.com |
 Boomi Inc (Dell) | Integration & Technical Support | boomi.com |
 BT AI Sweden AB | Support services | boost.ai |
 Calabrio Canada Ltd. | Implementation and support services | calabrio.com |
 Call Experts | After-hours phone support | callexperts.com |
 CCA International Madagascar | Support technique et production | konecta-group.com |
 Centro.rocks, Inc. | Customer Support | centro.rocks |
 Chatlio | Customer support | chatlio.com |
 Chili Piper | Customer support | chilipiper.com |
 ChurnZero | Customer support | churnzero.com |
 Cisco WebEx | Customer Support | webex.com |
 ClearFeed | Chat-based Customer Support | clearfeed.ai |
 CloudTalk s.r.o. | Customer support software | cloudtalk.io |
 Codurance | Software development project support. | codurance.com |
 Crisp | Customer support | crisp.chat |
 Daily | Backend support of certain features | daily.co |
 Datasite Costa Rica SRL | Customer Support | datasite.com |
 DATEV.at GmbH | Software & Support | datev.at |
 DevRev | Support Portal and Bubble | devrev.ai |
 Dialpad | Customer support | dialpad.com |
 Effvision | First line customer support | effvision.com |
 Elevio Pty Ltd. | Customer Service | elev.io |
 Fareladder Consulting Services LLC | Traveller support | fareladder.com |
 FMX | Customer support | gofmx.com |
 Freshdesk | Help desk platform | freshworks.com |
 Freshservice | Help desk and ticketing | freshservice.com |
 Frigade | Customer support | frigade.com |
 Genesys Cloud CX | Customer Support | genesys.com |
 Get Turnout, Inc. (Unthread) | Customer support | unthread.io |
 Gleap | Customer Support Service | gleap.io |
 Gorgias | Customer support automation | gorgias.com |
 Headway | Customer support | headwayapp.co |
 Help Scout | Customer support | helpscout.com |
 HireHoratio | Customer support outsourcing | hirehoratio.com |
 Hiver | Customer support | hiverhq.com |
 Humanforce Holdings Pty Ltd (ABN 97 618 020 401) Australian parent company | Customer Support | humanforce.com |
 Ikanbi | Customer support platform | ikanbi.be |
 IntelligentBee | Customer support | intelligentbee.com |
 InTouch CX Inc. | Traveller support | intouchcx.com |
 Jepp Aero Services India Private Ltd | Professional support services | jeppesenforeflight.com |
 Kastle AI | Customer support | kastle.ai |
 Krisp LLC | Support and Maintenance | krisp.ai |
 Kustomer | Customer Support Service | kustomer.com |
 LiveHelpNow | Customer Support | livehelpnow.net |
 LogMeIn | Customer support | logmein.com |
 MaestroQA | Customer support QA | maestroqa.com |
 ManageEngine | Technical Support & IT Management | manageengine.com |
 Mibex Software GmbH (Member of the Communardo Group) | Support for the Services | communardo.com |
 Microsoft Outlook | Support Service Provider | outlook.com |
 Microsourcing Philippines | Support Services | microsourcing.com |
 Mighty Networks | Customer support | mightynetworks.com |
 Missive | Customer support | missiveapp.com |
 Movate | Support Service Provider | movate.com |
 NCR Eduservices Private Limited | Educational support services | ncreduservices.com |
 NetRight Technologies Private Limited | Customer support services | imanage.com |
 Nextiva | Customer support | nextiva.com |
 NICE inContact | Customer support | nice.com |
 Nutun | User support | nutun.com |
 OnePilot SAS | Customer support outsourcing | onepilot.co |
 OneStream’s Affiliates, including OneStream Software LLC, OneStream Software Ltd, OneStream Software Pty Ltd, and OneStr | Support services | onestream.com |
 Onitio | Customer Support | onitio.com |
 OOONA.NET ltd | Customer support | ooona.net |
 Optima Learning Technologies FZ-LLC | Technical support services | datacamp.com |
 Otonomee | BPO support for global customers | otonomee.com |
 OWND ApS (ParaHelp) | Customer support | parahelp.com |
 Paperform | Customer support | paperform.co |
 Persistent Systems Malaysia Sdn Bhd | Customer support services | persistent.com |
 Plain | Customer support | plain.com |
 Pluno | Customer support automation | pluno.ai |
 Podio | Customer support | podio.com |
 Pricon BV | Customer support outsourcing | pricon.nl |
 Pylon | Customer support | usepylon.com |
 RingCentral | Customer support | ringcentral.com |
 Rulai | Customer Support Chatbot | rul.ai |
 Rydoo Brasil Software E Serviços De Gestão De Despesas Ltda | Customer support | rydoo.com |
 ServiceNow, Inc. | Customer support and service management | servicenow.com |
 Shopify | Customer support | shopify.com |
 Startdeliver | Customer success platform | startdeliver.com |
 Statuspage | Customer Support | www.atlassian.com |
 SuiteDash | Customer support | suitedash.com |
 Support Ninja | Support services | supportninja.com |
 Sutherland Global Services | Support Service Provider | sutherlandglobal.com |
 TeamViewer | Customer support | teamviewer.com |
 Teton.ai GmbH | Customer Success | teton.ai |
 The SaaSy People | Customer support | thesaasypeople.com |
 Totango | Customer support | totango.com |
 Totango (fka Catalyst) | Customer Success Platform | catalyst.io |
 Transcom | Customer support | transcom.com |
 Userflow | Customer support | userflow.com |
 VideoAsk by Typeform | Customer support | videoask.com |
 Vitally | Customer support | vitally.io |
 Webhelp SAS / Concentrix | Customer support | concentrix.com |
 Wonde | Integration support | wonde.com |
 Zendesk | Customer support platform | www.zendesk.com |
Last refreshed 17 July 2026. Each purpose is the one a vendor is usually listed for. Notice Labs doesn't check what a vendor does for any company, so confirm the purpose and location for your own use.
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